If you have a problem with your ride or service, call the “Where’s My Ride” line at 1-877-564-9834, or email LogistiCare at Texas@logisticare.com or write to LogistiCare at the following address with your complaints:
LogistiCare Solutions, LLC
12234 N I-35, Bldg. B, Ste 175
Austin, TX 78753
LogistiCare will get back to you with an initial response to a verbal complaint within 3 business days, and within 5 business days to your written complaint.