Demand Response Transportation: Commercial transportation providers contracted by LogistiCare to perform the requested trips. Two levels of service are provided:
- Ambulatory: Indicates that the client is able to walk. An ambulatory client may require the assistance of a walking device such as a cane or walker
- Wheelchair: Indicates that a client must be transported in a wheelchair by a wheelchair van.
Bus/Mass Transit tickets: LogistiCare will determine that mass transit is the appropriate mode of transportation for the client. LogistiCare will ensure that clients do not live more than a quarter mile (¼) from a public fixed route stop. Additionally, LogistiCare will ensure that mass transit tickets are received by the client before the client’s appointment.
Mileage Reimbursement: LogistiCare provides mileage reimbursement for pre-authorized no emergency medical transportation to a client’s covered service appointment.
- The client, friend, or family member qualifies for mileage reimbursement if the client, friend or family member is unable to provide the transport without financial assistance.
- The client, friend or family member responsible for transporting the member is referred to as the Individual Transportation Provider (ITP). The ITP selected by the client to drive him/her to the appointment must have be fully compliant with the program requirements.
Meals and Lodging (0-20yrs old) FREW Clients: Service is provided for a client when healthcare treatment requires an overnight stay outside county of residence or beyond adjacent counties.
Advanced Funds (0-20yrs old) FREW Clients: Funds are made available to Medicaid/CSHCN clients 0 through 20 years of age and who are facing financial hardship and in need of transportation services to attend a Medicaid/CSCHN healthcare appointment Reservations should be submitted 5 business days prior the appointment date.
Out of State Travel (0-20yrs old) FREW Clients: Requires a miniumum of 5 days advance notice.
Commercial Air Transportation: Service is provided for out of state travel after prior authorization.